Hi Tom,I have used the zendesk api to pull ticket info, incl custom fields, by creating my own custom connector. This works pretty well. I have not created tickets or organizations in zendesk yet.
However I would start by checking the api options from https://developer.zendesk.com/rest_api/docs/support/introduction.
What I did was running and testing the api options from a browser 1st, then decoding the json answer to see if the answer makes sense. FinalIy I implemented the options I wanted (GET) into a custom connector, which I am using in PowerApps.
I havent tried PUT yet, but I suggest you try the PUT syntax from a browser 1st, then either concat the whole PUT string in flow or create a custom conenctor to be used in flow.
Thanks Stefan for your reply. I will look at the info and steps that you did.
Tom Pepe, Internet Solutions Mgr.
County of Montgomery, PA
Ph: 610-278-5200 Em: email@example.com
Unfortunately we did not find a way to do it.
I was pulling zendesk tickets using the zendesk api commands (get) within a custom connector, which is working good.
In order to get this working and get the correct syntax I tried the api commands within a browser, which works ok.For creating tickets please review the api syntax (post...), see zendesk documentation Tickets
You may try out the format in a browser as well.Finally using flow I assume you need to capture forms output in json format and do an http post.
I havent tried this but this is the path I would go.